If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. We are experts in creating unconventional experiences making your event extraordinary. *MSI only with participating cards (banks) issued in Mexico. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Reserve now, pay when you stay. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. This time, we certainly have failed in delivering this promise to you, and on behalf of all my team, I offer a sincere apology for the inconvenience we have caused you.Thank you for taking the time to write your detailed review. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Can I participate in an activity more than once? The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Sorry, we dont have Travel agents discounts in Xplor. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. What types of files are the photos that are downloaded? It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. Due to the nature of the product we offer, you always have the possibility to view the photos. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. How can I find out if there is a pick-up service at the hotel where I'm staying? 1.- Enter your download code. Due to the nature of the product we offer, you always have the possibility to view the photos. Yes, you can contact the photography customer service center. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. By continuing to browse the site, you agree to the use of cookies. If you visited our Parks: foto@xcaret.com Nestled in a natural rock and among rivers. I feel like we had no idea what our "magic wristbands" did at the resort. Each park has its own price for the photos pass. What can I do? They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Restrictions apply. No, our Park tickets are not exchangeable for other products. +1-888-675-2083. Pasted as rich text. The waiters/waitresses were always so nice. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. Thank you for contacting the Photo Department at Experience Xcaret. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. How do I find and download the photos from the website? But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. DoubleTree by Hilton Hotel Boston Bayside - Boston. If it rains, can I cancel or change my date of visit? Months without interest, only with major participating bank cards issued in Mexico. You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. To replenish energy, a delicious picnic will be waiting for you. What happens if I didn't bring along the credit card used for payment? Can I change my admission to Xplor for another park or tour of Grupo Xcaret? It was prompt and comfortable. American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. Help us preserve and care for our ecosystem! Can I submit my purchase confirmation on my phone and/or tablet? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico, responded to this review. Are there any special prices for children? Dear marissaramirez,Thank you for your five-star review. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. No problem! The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. Sol (PEN): Visa, Mastercard, Diners and JCB. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Am I obliged to participate in all activities or is it possible to choose some of them? Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. Rafts through a river circuit paddling with special hand paddles. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. This luxury hotel features a casino, a full-service spa, and a nightclub. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Yes, you can contact the photography customer service center Months without interest, only with major participating bank cards issued in Mexico. Privacy Terms. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. If you buy multiple parks, the pictures taken at the hotel are included for free. You just press the yellow button and stand wherever the feet are and you got your picture. It is important to confirm your transportation service at least 48 hours in advance. Exact pick-up time will be confirmed when making your purchase. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. We can provide it to you if you have your purchase receipt. We had a fantastic lunch and swam in both the pools and river. 5 Blossom Street, Boston, MA, 02114. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. 17.17 mi from city center. Saturdat to Sunday from 9:00 to 15:00 Hours. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). What is the time for pick-up at my hotel and where should I wait? Please do not hesitate to let us know through this media when you decide to return to this paradise. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. Official ID of the visitor on the reservation (original). Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). You don't have to worry about your phone or asking ppl to take pictures for you. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. The experience of living Mexican art . I really recommend this Hotel. Minimum age allowed is 5 years old. I will not repeat everything that has already been said. de C.V. | Traveling on business? Prices are the average nightly price provided by our partners and may not include all taxes and fees. 282. Free WiFi in public areas, a library, and express check-in are available at this hotel. Wyndham Boston Beacon Hill. However, we would appreciate if you could inform us about the exact date you will visit the park. Within Mexico. Doubletree by Hilton Nashua : 2 Somerset Pkwy. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. This change is valid only 24 hours in advance. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. My daughter also couldnt get enough of the steak tacos at Las Playas. and that option in not available via online purchase. I live and work in Quintana Roo and I dont have IFE. We also purchased a photo pass package for all of the parks. 1.- Enter your download code. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . At what speed does the zip-line travel and how long does a single journey last? The minimum age to enter is of 5 years old. After 14 year's of marriage we finally made it to Cancun. How do you remove the watermark from the photos? 282. Display as a link instead, Privacy Terms. Other services (WiFi, ATM and gift shops). Each photo downloaded is a JPG file, and the videos are MP4. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi Tripadvisor performs checks on reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.

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