800-533-8762. Please utilize the following e-mails to contact the Benefits Department with your questions/issues: Reminder: To reach a member of the team, please contact ext. Mar 2000 - Apr 20011 year 2 months. Over 10 weeks during the initial phase of the pandemic, the SES Team created a variety of mental health services to meet the needs of as many staff as possible, understanding that individuals respond to traumatic experiences and to support services in diverse ways. In addition to a robust ambulatory care network, MHS has 2,977 inpatient acute care beds and 150 skilled nursing beds. On March 15, 2020, psychiatry leadership collaborated with leadership from various sectors of MMC to establish the Staff Emotional Support (SES) Team. Eligible children are covered to the end of the month in which they turn 26. 412-647-8762 jdoe@montefiore.org), which is being used by 89.8% of Montefiore Medical Center work email addresses. If youre thinking of joining Montefiore, go to www.MyMonteBenefits.com/thinking-of-joining-montefiore and click on the appropriate job classification for highlights of the comprehensive benefits available to you when you join our outstanding team! % She connected so beautifully with them, giving to them her compassion, empathy, and direction, opening the door for them to grieve, and begin the healing process. 200 Lothrop Street Pittsburgh, PA 15213 412-647-8762 800-533-8762 SSCs were originally open with limited hours but were quickly expanded to include weekday access from 8:00 a.m. to 8:00 p.m. at Moses, 11:00 a.m. to 5:00 p.m. at CHAM, and 10:00 or 11:00 a.m. to 5:00 p.m. at both Wakefield and Weiler. The interventions instituted at Montefiore included psychoeducational resources, a phone support line, Staff Support Centers (SSCs), a clinical treatment program, team support sessions, peer support outreach, mental health and wellness programs, and clergy support. AFLAC Supplemental disability 201.628.4624 Alvaro_montenegro@us.aflac.com, Benefits Analysis, Inc. (BAI) Cobra and FSA 800.224.5110, Empire Blue Cross Blue Shield Medical 800.889.4817, Express Scripts Prescription drugs 800.334.8134, LegalShield Legal assistance 800.654.7757, EMPOWER Retirement solutions 800.743.5274, Cigna STD/LTD or family medical leave 888.842.4462, My Work Life Balance Support/EAP 800.272.7255, Tetley Financial Partners Supplemental life & disability insurance203.521.3894. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. Coping and Emotional Health During the COVID-19 Pandemic. 0 An inspection by the U.S. Department of Labors. Careers, Unable to load your collection due to an error. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. SMART and SMART-FAM clinicians were largely drawn from among psychology, psychiatry, and social work in the Department of Psychiatry and Behavioral Sciences. We hope to incorporate this information as we develop playbooks for effective supports recognizing the inevitability of future pandemics and other public health crises that profoundly affect the mental health of health care workers. Montefiore Health System (MHS) is a multisite complex health care system located in NYC and surrounding counties, serving a diverse patient populationincluding communities disproportionately affected by COVID-19. Washington, DC 202101-866-4-USA-DOL1-866-487-2365www.dol.gov, Occupational Safety & Health Administration, Industry-Recognized Apprenticeship Programs (IRAP), Bureau of International Labor Affairs (ILAB), Employee Benefits Security Administration (EBSA), Employees' Compensation Appeals Board (ECAB), Employment and Training Administration (ETA), Mine Safety and Health Administration (MSHA), Occupational Safety and Health Administration (OSHA), Office of Administrative Law Judges (OALJ), Office of Congressional and Intergovernmental Affairs (OCIA), Office of Disability Employment Policy (ODEP), Office of Federal Contract Compliance Programs (OFCCP), Office of Labor-Management Standards (OLMS), Office of the Assistant Secretary for Administration and Management (OASAM), Office of the Assistant Secretary for Policy (OASP), Office of the Chief Financial Officer (OCFO), Office of Workers' Compensation Programs (OWCP), Ombudsman for the Energy Employees Occupational Illness Compensation Program (EEOMBD), Pension Benefit Guaranty Corporation (PBGC), Veterans' Employment and Training Service (VETS), Economic Data from the Department of Labor, Registered nurses, certified nursing assistants, patient care technicians and security officers provide essential services in healthcare settings. Group leaders were given written guidance outlining a framework of ways to provide emotional support in a group setting. Cannot complete your request. At MMC, a phone support line was developed for health care workers, facilitated by psychologists, social workers, and psychiatrists from the Department of Psychiatry and Behavioral Sciences and other departments. endobj To meet their needs, Montefiore has been able to grant its patients and visitors free access to high-speed, wireless Internet inside patient rooms, waiting areas and outdoor courtyards. Many staff were self-referred. Secretary II (Current Employee) - Bronx, NY - January 13, 2023. Federal government websites often end in .gov or .mil. COVID-19 Pandemic Response Resources. 200 Constitution AveNW The support line was used infrequently. White Plains Hospital strives to be the employer of choice and offer comprehensive benefit packages that are designed to meet the needs of today's workforce. Care Provider for the Employee's Serious Health Condition unless (a) the disability claim is denied, and or (b) intermittent leave (e.g. =F?"Q!LgE\KbVpsGZ-MH! x3WOB&@b4MQ+3:vyqx72l_nwYa\mVQ-4pzB Xf:r59XM^n}^&?gyv:%a| m`M,eJP9J=qUl~k^we(~ vy}N7pjmVd/s/7xgZ"yw(%xRl%\}F;&Tc"$"A7mI$/|/z&D?@"rz.Gt";zPbh'8F"26g/0(+6hb~fS8_j)~@`=>#v~{&gv6UuRx~3|^w Anecdotal feedback suggested these resources to be both validating and practically useful. ol{list-style-type: decimal;} Provided e-commerce and database solutions to corporations. FOIA Briefer sessions that lasted 15 minutes were usually conducted during morning rounds and were focused on providing support and identifying resources. Virtual meditation and art sessions for workers were offered at MMC to reduce stress and improve resilience. medical treatment, flare-up of . The way to fill out the Montessori Montefiore letterhead form on the web: To get started on the blank, utilize the Fill camp; Sign Online button or tick the preview image of the blank. WPH offers generous paid time off to all full-time and part-time employees based on job classification and length of service. You will be required to sign forms stating your acknowledgment of these policies in paperwork to follow. @media (max-width: 992px){.usa-js-mobile-nav--active, .usa-mobile_nav-active {overflow: auto!important;}} Continuously updated written materials were also provided to parents. 139, PlumBenefits Entertainment Become a member code: ac1221237. This report provides an overview of the interventions implemented at Montefiore and provides . WE ARE CURRENTLY EXPERIENCING ISSUES WITH INTERNET EXPLORER. Complete details are contained in the Plan documents and/or insurance company contracts, which legally govern the Program and which are controlling in the event of the conflict. Before sharing sensitive information, make sure youre on a federal government site. Search. government site. A Referral Representative will Contact You, Call us at1.800.Einstein(Mon-Fri 9a-5p), Find a Provider Research on prior disease outbreaks has demonstrated major impacts on the mental health of frontline health care workers. Although no systematic analyses or evaluations were conducted at the time, we provide preliminary insights on the utilization and perceived favorability of these services. Contact Us. Montefiore Medical Center is an academic medical center and the primary teaching hospital of the Albert Einstein College of Medicine in the Bronx. 2 Montefiore Medical Center (MMC), located in the Bronx, the borough hardest hit in New York City (NYC),3 implemented various mental health services to support the emotional needs of staff. Initially, the service was available with limited hours, but it was quickly expanded to include access from 8:00 a.m. to 10:00 p.m., seven days a week. <>>> We drew heavily upon a robust existing mental health infrastructure at Montefiore in which a small number of clinicians were given dedicated time for these efforts, and most others volunteered time whilein their day jobsthey provided care on inpatient units, in the emergency department, or through largely telehealth services in ambulatory areas. [A member of your team] was outstanding this morning with our group. Associate Wellness offerings available to Montefiore employees include: The Montefiore Wellness Portal, which features telephonic health coaching, meal plans, wellness challenges, and an annual wellness report upon completion of a health questionnaire Your username is assigned to you by your organization. Montefiore Skilled Nursing Collaborative Request Medical Records Help for Health Republic Members In the Neighborhood Commitment to Quality Care and Patient Safety Manage Your Health Online Contact Montefiore Clinical Trials & Research Search Clinical Trials Home > Step 2: Policies & Procedures Step 2: Policies & Procedures Details: WebMontefiore Health System is comprised of 10 member hospitals and more than 200 outpatient ambulatory care sites that provide coordinated, comprehensive care to montefiore intranet for employees .usa-footer .grid-container {padding-left: 30px!important;} Montefiore Medical Engaged Employer Overview 1.3K Reviews 1.5K Jobs 2.3K Salaries 161 Interviews 393 Benefits 6 Photos 433 Diversity + Add a Review Montefiore Medical Reviews Updated Feb 27, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 1,228 of over 1K reviews Sort Popular Popular COVID-19 Related Highest Rating 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Obtain a price estimate for your services, Allied & Other Health Professional Training. Their work also exposes them to various on-the-job hazards, including assault and other forms of workplace violence. Staff | Montefiore St. Luke's Cornwall Hospital. Subsequently this and other information was also posted on the Albert Einstein College of Medicine website,6 where it was available to the general public as well as other health care workers and researchers within and beyond the Montefiore/Einstein community. .dol-alert-status-error .alert-status-container {display:inline;font-size:1.4em;color:#e31c3d;} Sessions were led by clinicians who also often provided mindfulness and breathing-based exercises. Before , prompted by employee complaints, determined that Montefiore Medical Center in the Bronx lacked adequate safeguards for employees in the pediatric emergency department of the Childrens Hospital at Montefiore. When such hazards exist, employers must develop and maintain an effective workplace violence prevention program. endobj The violent incidents resulted in worker injuries, including broken bones, bites, and neck, back and shoulder injuries. Montefiore Medical Center has 1,491 acute-care beds and treats the Bronx community, which has more than 1.4 million people . SSCs were the most frequently used option, while other services, such as phone supports, individual treatments, the wellness series, and clergy supports, were much less frequently accessed. The ability to communicate quickly and efficiently can help in a patient's recovery process and ease the fears of family members and loved ones unable to visit the hospital. To Your Health! OSHAs role is to ensure these conditions for Americas workers by setting and enforcing standards, and providing training, education and assistance. Employee benefits and wellness telephone and email system %PDF-1.5 It was nice to have a space where we could express ourselves, not be expected to work, and know someone who was there to take care of us. This report provides an overview of the interventions implemented at Montefiore and provides preliminary insights on the utilization and value of these ongoing services. Montefiore Aesthetics Anesthesiology Allergy & Immunology Arthritis & Joint Disease (Rheumatology) Asthma Center Blood (Hematology) Bones, Muscles & Joints (Orthopaedics) Brain (Neurology) Centers of Excellence Center for the Aging Brain Dentistry & Oral Surgery Dermatology Diabetes, Hormones & Metabolism (Endocrinology) Calls often involved distress about being deployed to unfamiliar services or roles, fears about infecting loved ones, and feelings of inadequacy about not being able to do more to help patients and families. stream Although many services were available to both clinical and nonclinical staff, outreach was primarily to clinical staff. Note: Your browser does not support JavaScript, Press Continue to proceed. By U.S. Mail: 111 East 210th Street Bronx, NY 10467-2490 Via interoffice mail or FedEx: 555 South Broadway, Bldg A Tarrytown, NY 10591. It will likely take many months until all our hospital employees and patients are vaccinated, and many more months after that until SARS-CoV-2 stops circulating in the community . Montefiore provides information and support to associates and employees of Einstein College who are parents or caregivers for children. Other common Montefiore Medical Center . The https:// ensures that you are connecting to the .table thead th {background-color:#f1f1f1;color:#222;} Associate Wellness offerings available to Montefiore employees include: Click here to learn more about Montefiore To Your Health! Contact Us. Get Verified Emails for 9,989 Montefiore Medical Center Employees. is Professor, Departments of Psychiatry and Behavioral Science; Neuroscience; and Pediatrics, MMC/Albert Einstein College of Medicine. 24/7 Access to Care Through our Virtual Visit Platform, Request an Appointment If you do not find the information you need here, please call the Montefiore-Einstein COVID-19 Hotline at 1844444CV19 (8444442819). Occupational Safety and Health Administration. As far as management goes, sometimes they have no ides what is going or even how to do their jobs. I Fought Two Plagues and Only Beat One. Employee and Board Member Login Montefiore Nyack Hospital Access. The organization's next steps include evaluation of emotional health and distress among clinical and nonclinical staff using validated self-report measures administered over multiple time intervals. .manual-search ul.usa-list li {max-width:100%;} .manual-search ul.usa-list li {max-width:100%;} In addition, the tax treatment of these benefits is subject to change without notice, as determined by federal, state or local tax authorities. ]v#PDn`XLlkmbsd|8AlG| is Professor, Departments of Psychiatry and Behavioral Sciences; and Obstetrics & Gynecology and Women's Health, Montefiore Medical Center (MMC)/Albert Einstein College of Medicine, Bronx, New York. Multiple interventions were instituted at Montefiore, including psychoeducational resources, a phone support line, Staff Support Centers (SSCs), mental health treatment programs, team support sessions, peer support outreach, wellness programming, and clergy support. Pittsburgh, PA 15213 An assigned provider reached out to staff associates within 24 hours of referral. T 914.349.8531 . (3029), Childcare of Westchester Child care 914.761.3456, ext. A total of 134 mental health allies were assigned to approximately 2,556 staff in or deployed to frontline units (for example, ICUs, emergency departments, inpatient medicine, or labor and delivery). Albott CS. Variation in COVID-19 hospitalizations and deaths across New York City boroughs. Others were referred from the emotional support line and the Montefiore Emotional Support Allies (MESA) program. endstream endobj startxref *Employees in the Local 1199 collective bargaining unit are not eligible for the Hospital contribution. Family, Medical, and Military Leaves of Absence, Summary of Federal and State False Claims Laws, Earned Sick Time Act (Paid Sick Leave Law) Notice, Please continue to STEP 3: New Hire Forms, 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Obtain a price estimate for your services, Allied & Other Health Professional Training. An employee intranet is a private, secure network that is exclusively for the use of an organization's employees. Various mental health support services were implemented. These services (in order of implementation) included psychoeducational resources, an emotional support line, Staff Support Centers (SSCs), individual clinical treatment services, team support sessions, peer support outreach, a wellness series, and clergy support. offers programs and services that encourage you to maintain a healthy lifestyle through: Montefiore's Benefits Program For Your Benefit covers many different benefit areas which can be individually tailored to best fit your needs. To address individual coping styles and cultural preferences, 50 clergy people were recruited to support Montefiore workers for whom a faith-based approach might be more acceptable and effective. sharing sensitive information, make sure youre on a federal Most of the people get along but at times it can get really bad among coworkers. Associate Wellness, Obtain a price estimate for your services, Allied & Other Health Professional Training. Montefiore Brand Center * Please enter your password Contact the Brand Center Team Vendors & Guests Please register to receive your logon information. SMART-FAM was developed to provide support using personalized evidence-based treatments, such as cognitive behavioral therapy for anxiety/panic, to parents and caregivers facing the unique challenges and stressors related to childcare and parenting during quarantine, remote learning, intergenerational cohabitation, and care for elderly parents. Book Online with Select Physicians, EinsteinDirect We further hypothesize that the relatively low number of calls to the phone support line and the low number of participants in SMART and SMART-FAM was related to the enormous stress and physical exhaustion experienced during the height of the pandemic as well as the characteristic disinclination of many health care workers to acknowledge vulnerability or seek care for themselves. Virtual art sessions (30 minutes) were offered twice daily three times a week. Please address correspondence to Carol A. Bernstein. We believe that SSCs were the most frequently used because they were easily accessible places for respite, refreshment, and recharging and offered a basic form of human connection not necessarily associated with the potential stigma of seeking formal support. 2020. Select MyUPMC to access your UPMC health information. Previously, he was CFO of St. Francis Medical Center in Trenton, N.J. 3. Employers can and must reduce workplace violence hazards by implementing and maintaining an effective workplace violence prevention program, which is an essential safeguard for these essential workers.. OK. www.citrix.com | | | | | | | | | | Lessons learned about staff support during COVID-19 will also be integrated into future efforts to support staff well-being more broadly. In addition to a robust ambulatory care network, MHS has 2,977 inpatient acute care beds and 150 skilled nursing beds. . HHS Vulnerability Disclosure, Help Anecdotally, we believe staff interested in faith-based supports sought those within communities familiar to them rather than through the workplace. hVn8ylPxyDI@a5Am To address some of the additional unique challenges during the global pandemic, the Swift Montefiore Associate Response Team (SMART) was created on March 30, 2020, to provide rapid short-term telehealth psychotherapy and/or medication treatment (typically 212 sessions) targeted at COVID-19related distress, such as anxiety, depression, and grief among Montefiore staff. Contact Montefiore St. Luke's Cornwall today. Supplemental infographics targeting youth-based concerns were also developed that included guidance on talking to children about COVID-19, managing challenging child behavior and child anxiety, and helping youth cope with grief and loss. The site is secure. All staff were asked to sanitize carefully upon entry. Montefiore is a great place to work. Although our phone lines, support centers, online resources, and SMART and SMART-FAM clinics were available to these staff, the lack of more direct outreach to this vulnerable population was an oversight we regret. Patients and guests can use their laptops, iPads, iPhones, Droid-enabled phones and other mobile devices on our campuses to connect to the wireless system. We hope to shed light on feasible interventions that other hospital systems can implement to support frontline workers mental health in the midst of an infectious disease pandemic. The advanced tools of the editor will lead you through the editable PDF template. official website and that any information you provide is encrypted In some cases, physical assaults from violent patients occurred during one-on-one patient observations, while restraining patients during assaults and attempted escapes, and while performing holds on or restraining patients. There were more than 32,000 visits from March to mid-June, with the Moses Center receiving 23,515 visits, and CHAM, Wakefield, and Weiler receiving 3,170, 2,422, and 3,354 visits, respectively. Please contact the vendors below for more information. This process is simple and should only take a few minutes to complete. The SSC was advertised as a place to balance work with self-care and a safe place to nurture one's whole self. Montefiore Nyack Hospital is home to some of the finest healthcare professionals and hospital staff in the country. You and the Hospital share the cost of the medical and dental coverage you select. POSITION SUMMARYThe Communications Specialist is responsible for managing Atlas Healthcare Partners' day-to-day internal communication efforts. We are committed to assisting employees to achieve optimal health, happy lives and safe work conditions. Many of these services are ongoing, and the SES Team continues to meet regularly to plan, debrief, and support one another. If you are unable to verify your identity on-line or have other issues, please contact (914) 349-8346 or MyPay@montefiore.org. The most heavily used service during the pandemic were the SSCs, and the least used service was the clergy support. The agency also cited the facility for two other-than-serious violations, with $3,902 in proposed penalties, for incomplete, inaccurate and untimely injury and illness incident reports. Parenting skills group sessions were offered via telehealth weekly, with between-session materials exchanged via e-mail. . Meditation, led by wellness experts, was offered at various times three times a week. We are aware that future planning must more effectively involve leaders in these nonclinical areas to develop meaningful and inclusive outreach for all staff. The Montefiore Learning Network and our education partners across Montefiore Medicine work closely together to provide exceptional learning programs that enhance our capabilities to perform, serve, and lead in our relationships with each other and the delivery of our excellent patient care. /*-->*/. Montefiore recognizes that its most valued assets are a healthy, caring and committed workforce. Employee Assistance Program Montefiore's EAP is available 24/7 to help all non-1199 associates and employees of Einstein College and anyone in their household, whether or not they are covered under a health plan sponsored by Montefiore. Montefiore Health System (MHS) is a multisite complex health care system located in NYC and surrounding counties, serving a diverse patient populationincluding communities disproportionately affected by COVID-19. 4 0 obj The links below are for UPMC staff only. MNNZnM#+J)em J&U.5=L. At MMC, discussions between colleagues in psychiatry and medicine highlighted a need for proactive peer outreach and support. This employer ignored repeated episodes of physical assault that put their employees at risk, said OSHA Area Director Robert T. Garvey in Tarrytown, New York. and transmitted securely. Montefiore IntranetHelp Sign in Inside EinsteinIntranet Portal Main Menu Sign in Workflow Overview Administrative Departments Academic Appointments Biotechnology and Business Development Clinical and Translational Research Communications and Public Affairs Diversity & Inclusion Environmental Health and Safety Facilities Management / Engineering OSHA cited Montefiore for one serious violation under the general duty clause, with a proposed penalty of $13,653, for not providing a workplace free from recognized hazards likely to cause death or serious physical harm to employees. Login Now It serves as an internal hub for communication and collaboration, allowing employees to easily connect and share information with one another. We also are surveying staff to obtain further quantitative and qualitative feedback on the impact of the individual supports described to advance knowledge about effective interventions for supporting the mental health of health care workers and mitigating against the development of post-traumatic stress disorder and other potential consequences of a pandemic such as COVID-19. MMC is the tertiary care academic component of MHS and includes 1,558 licensed beds, of which 136 comprise the Children's Hospital at Montefiore (CHAM). 8600 Rockville Pike At Montefiore Medical Center, we understand the need to stay connected with family and friends during a stay at one of our facilities. Several weeks after SMART was developed, we noted that the stress of parenting was a recurring theme as we met with staff. Who is eligible for financial security benefits? View the citations. Bethesda, MD 20894, Web Policies Montefiore provides eligible Associates with unpaid family, medical, and military leaves of absence in . New York Times . During the COVID-19 pandemic, frontline workers have experienced high levels of stress and anxiety. Together, our team supports the goals of the organization through its commitment to attracting, sustaining and inspiring great individuals to ensure workplace excellence. is Psychologist, MMC, and Postdoctoral Research Fellow, Psychiatry Research Institute at Montefiore Einstein, Center for Health Equity (PRIME CHE). At Montefiore Einstein Cancer Center, we offer testing and staging services for all types of cancer. Topics included general insights on behavior and experiences during disasters, identifying burnout and mental distress in oneself and others, establishing techniques that enhance well-being, and finding ways to manage grief. Center for the Study of Traumatic Stress . ~PlBIl:Cp89<( Ac# 1(|(8^ BJ**>&"Pr6NZSQT1Gs8dyf-A*[E'PTfLZ']e],Vj,v|SM-&q MMC includes three legacy campusesMoses, Weiler, and Wakefieldand serves more than 600,000 unique patients. The Network is made up of three acute care hospitals including Einstein Medical Center Philadelphia, the largest independent academic medical center in the Philadelphia region training over 3,500 health professional . Subsequently, at the time of this writing, more than 6,000 patients with COVID-19 were admitted to MMC (91% from the Bronx), and more than 2,200 patients and 21 staff have died.4. As of June 15, 2020,a total of 23 referrals had been made to SMART-FAM, 20 individuals had completed treatment, and 4 SMART-FAM parenting skills group sessions had been conducted. Sign Up Now Employees Registration is not required for Montefiore Associates who login via the Intranet. Montefiore Medical Center recognized the urgent need for mental health support to mitigate and treat psychological distress among staff.

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