This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). Medical assessment Read about further information to assist you throughout the recruitment process. After we review all applications, we will let you know if you will progress to the assessment stage. Education qualifications and relevant training. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Your browsing experience may be affected by not having the most up to date version. Candidates will not progress if they do not compare as well against other candidates. Capability Application Toolto prepare for the recruitment process by accessing Great news, the Recruitment Beyond NSW Program supports qualified teachers to gain approval to teach and ongoing full-time employment with the NSW Department of Education in regional and high-demand schools. There are people who can assist you throughout the process if you need additional support. Are you a keen learner and thrive on always bettering your knowledge and skill set? You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. We will tell you if you are successful or not or we may offer you a place in a talent pool. Make an offer of employment after weighing all the available evidence on balance. ensure our focus is always on the customer. Support business to identify, drive and deliver continuous improvement and COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. other activities, such as group exercises or role plays. You usually have a limited time to do the task. Identify the hiring need. Come join us and influence the future of our great state. use a real business situation such as the start-up of a new program. More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . Candidate documents are not kept for future jobs. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Our recruitment process is in line with the Government Sector Employment Act 2013. Referees name, title and contact details. Our merit principles put importance on fit for the role and agency. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. Search Criteria. processes to support business operation Some things that might help you get a job in the NSW Public Service in the future include: Ask for feedback. The Department of Customer Service (DCS) is a great place to work! Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. analysis, design reengineering to support business process improvement and As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. Industry: National Services & Agencies. support@jobs.nsw.gov.au . are applied. Use full sentences, check your spelling and grammar, and stay within the word limit. we are passionate about delivering a positive customer service experience. About the job: Every day is different as a Recruitment Resourcer with HNE Health. Give yourself the best opportunity to show how you suit the job. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. your capabilities, knowledge and experience compared to the successful candidate. Example: Responding to a targeted question about your capabilities. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. Read more about the application process for the 2023NSW Government Graduate Program. This will help you understand your many employer obligations, including tax and superannuation. for a dynamic Process Improvement Coordinator to join the team. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. your reasons for applying - "Why did you apply for this role?". opportunities for improvement make informed recruitment and selection decisions. Think about what you did in other jobs and your achievements. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. All rights reserved. 10000+ Employees. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. Application The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. Copyright 2015 NSW Public Service Commission. Are you confident, driven and looking for a new challenge to fulfil your potential? Maintenance Supervisor. All rights reserved. Copyright 2015 NSW Public Service Commission. screening checks. Work type: Full-Time. material foroperational Now, for the exciting part - the start of your new career in NSW Government! Recruiting. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. 5.0 | 1 review. We are committed to our equal opportunity policy at every selection stage. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au This is where we ask all candidates the same set of questions. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. Do you want a job with a purpose and love helping people? When we invite you for an interview, we will also request contact details for your referees. customer experience to all citizens across NSW. Advise and create appealing advertising campaigns e.g. For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to the Public Service Commission or its portfolio area, please go directly to the website of the relevant political party. We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. These help us to find out a bit more about your past performance and confirm your suitability for the job. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. There are currently 110 jobs At Service NSW, a positive customer experience is our highest priority. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. How does the job fit with my values and standards? The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. For more information, please visit: http://bit.ly/HNEHealthSteppingUp. east Writing your application Information on writing your cover letter, resume and answering targeted questions. business strategic plans. Review the role description to help you think about whats involved in the job. Monthly RDO, 5 weeks annual leave and free travel pass. Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. steps and track your progress throughout the recruitment process. Careers at Department of Customer Service. Give yourself the best opportunity to show how you suit the job. The primary, legal and digital streams will complete the same activities including same individual task. Tell us about something you did to serve customers in that context. They measure stable behavioural tendencies and work style preferences. service check (for current NSW Government employees). (BPM) to ensure effective governance and best practice processes and principles optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: Targeted / Identified: Role: Process Improvement Coordinator. supportting business process improvements, providing solutions aligning with for a dynamic Process Improvement Coordinator to join the team. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. You then prepare a response in the form of a letter, email, memo, or briefing. 6. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Assessments allow you to show how your knowledge, skills and abilities suit the job. Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. businessobjectives and Coordinate, monitor and review business processes to identify gaps and As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. You do not need to attach a resume or cover letter. Review your previous work (paid and volunteer) and study experiences. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. In-tray exercises simulate administrative aspects of a role. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Copyright 2015 NSW Public Service Commission. Our recruitment process. Information about adjustments throughout the recruitment process and how we can support you. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. If you don't receive a confirmation email, check your junk or spam folders. The. Please read and understand NSW Health policy directive (PD2022_030). NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Legal directions made by the Commissioner to agencies from 2013 to now. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. calibrated against core values of passion, teamwork, and accountability to The purpose is to determine if you can do a technical part of a job. Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. Hunter New England Local Health District, Employment Type: Various Permanent and temporary opportunities. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. 03/03/2023. Each test measures something different according to the scenarios they contain. Includes data collections from the past 20 years. Check that you've received an email confirming your application. other activities, such as group exercises or role plays. An eligibility list will be created for this position however may be considered for other similar positions. The Leadership Academy delivers trusted leadership development programs that transform the individual and their teams to deliver benefits for the people of NSW. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. make you a formal offer of employment (in writing). You may not proceed through every stage of the assessment process. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. ensure our focus is always on the customer. The NSW SES advertise positions on iWorkforNSW. Strategy and Customer Support Divisionwithin Service NSW brings focus If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which When preparing your application, there are some key things we need to know about you. assist with interview and other assessment techniques. The same applies if you are a recruitment agent. 9217 4888 or . You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. Visit the They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Strategy and Customer Support Divisionwithin Service NSW brings focus Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. We have a range of roles available from customer service through to client relationship management and information technology. They help us to learn about how you are likely to perform the job. If you gain a place in a talent pool, well done! Information for graduates with disability. Review the job advertisement and role description. The GRP facilitates the recruitment of teacher education graduates for . Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. Tell us what happened because of what you did describe the impact on the customer experience. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. If you miss out on the job, we encourage you to keep looking and applying. Will the job help me to serve my community? customer service on behalf of the NSW Government and and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. You may not proceed through every stage of the assessment process. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. If this is the case, we will make this clear in the job advertisement. uses specific examples of what youve done and what youve achieved. Review the requirements before you start the assessment, for example time permitted. Work at TAFE NSW opportunities. Manage a portfolio e.g. We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. . Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview why you want to work in the NSW Public Service. Most assessment activities are timed, and are likely to include reading from a computer screen or paper. You then present this to assessors when you attend for interview. This is your chance to show us who you are and put your best foot forward! We are passionate about building a culture where reward and recognition are at the heart of our team environment. Work experience (paid and volunteer) with most recent experience first. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. I was provided with the best pool of candidates I could have asked for. About TAFE NSW . A guide to support senior leaders with organisational strategy. Implications. You will also be invited to book into a virtual assessment centre. Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. If you are the successful applicant, you will be made an offer of employment. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. Give an example of a situation where you provided services that were customer-focused. In this stage you will be asked to provide information about your experience, interests, and education. You should prepare a succinct application demonstrating why you believe you are the best person for the role. They may be written or presented through video or audio format. Submit your application online Online assessments Learn more about STEP 1 STEP 2. Each test measures something different according to the scenarios they contain. NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. optimise business outcomes In individual case study exercises you receive information about a work-related scenario. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. Survey reports and results at sector and agency cluster levels from 2012 to now. For questions about the process, the status of your application, or general information please . Tell us why you want to work for the NSW Public Service. Join the Service NSW team of talented, passionate people. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. They measure stable behavioural tendencies and work style preferences. Prepare your answers in advance and practise out loud how you'd respond. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . Focus on how your knowledge, skills, and abilities match those needed for the job. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. Recruitment is defined as a process that provides the organization with a pool of qualified job candidates from which to choose. In the assessment centre youll be asked to complete two activities which each run for approximately one hour. We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. Complete your application using the online form on. at $81475 base plus superannuation. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates.

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